News
Mar
15
cPanel 11.42 Expected in STABLE Tier
Posted by Brent S. on 15 March 2014 01:28 PM

cPanel, Inc. tentatively plans to release cPanel & WHM software version 11.42 in the STABLE tier on March 17, 2014.

cPanel & WHM version 11.42 offers a brand new theme, an upgrade to Horde Groupware Webmail, and more.

Paper Lantern Theme
As part of 11.42, cPanel & WHM introduces Paper Lantern, a modern, powerful theme. With its simplified design, beautiful icon set, and thoughtful feature names, this edition of Paper Lantern is only the beginning.

Horde Groupware Webmail Upgrade
cPanel & WHM now uses Horde Groupware Webmail Edition 5.1. This upgrade provides a simple webmail application for all users, regardless of experience level.

Detailed information on all cPanel & WHM version 11.42 features can be found at https://documentation.cpanel.net.

An overview of the latest features and benefits is also available at http://releases.cpanel.net.

To ensure that you receive up-to-date product news from cPanel, we encourage you to subscribe to the “Security Advisories and Product Release Announcements” mailing list at: http://cpanel.net/mailing-lists.


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Mar
14
CR-3/CR-10/CR-14 Generator Maintenance Runs
Posted by Brent S. on 14 March 2014 01:47 PM

The following advisory is being sent to you to inform you of upcoming maintenance work that may impact your service.

Event Date: March 28th, 2014 7:30AM CDT until March 28th, 2014 4:30PM CDT
Event Location: Elk Grove Village, DF-CH1 Facility
Impact: Generator runs will be online, status will remain at N+2.

Event: Please be advised that DuPont Fabros Technology, L.P. has scheduled maintenance runs for EG-14A and EG-16B for Friday, March 28th, 2014. The generator runs will be approximately 15 to 30 minute between 7:30AM and 4:30PM CDT. Generator runs will be online, status will remain at N+2.

Our operations team is standing by to assist you at any time. Please feel free to contact the Network Operations Center at (888) 45-TOUCH should you have any questions or concerns regarding this advisory.


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Feb
25
Experience the Benefits of Outsourcing your Help Desk Services
Posted by Brent S. on 25 February 2014 12:57 PM

Perhaps the greatest source of pain and frustration within any company is customer service and support. For many businesses in the 21st century, IT professionals have to be both computer savvy and socially polite in order to handle putting out the multitude of fires that arise in the course of an average day or week.

This often leads to overstressed and overworked IT professionals at the help desk who are fielding calls and email inquiries from employees and customers with IT issues. When the customer support desk becomes overwhelmed, customers get angry in a hurry and the image of your business takes a hit.

Learn how to avoid this and other issues at http://www.touchsupport.com/experience-benefits-outsourcing-help-desk-services/


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Feb
25
CR-3/CR-10/CR-14 Generator Maintenance Runs
Posted by Brent S. on 25 February 2014 12:55 PM

The following advisory is being sent to you to inform you of upcoming maintenance work that may impact your service.

Event Date: February 25th, 2014, 07:30 AM CST until February 25th, 2014, 04:30 PM CST
Event Location: Elk Grove Village, DF-CH1 Facility
Impact: Generator runs will be online, status will remain at N+2.

Event: Please be advised that DuPont Fabros Technology, L.P. has scheduled maintenance runs for EG-6A, EG-7A, and EG-8B for Tuesday, February 25th, 2014. The generator runs will be approximately 15 to 30 minutes between 07:30 AM and 04:30 PM CST. Generator runs will be online, status will remain at N+2.

Our operations team is standing by to assist you at any time. Please feel free to contact the Network Operations Center at (888) 45-TOUCH should you have any questions or concerns regarding this advisory.


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