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Knowledgebase : End-User Support
This tutorial is going to teach you how to take a screen shot of something on your computer. Sometimes this is necessary to help show support services what the problem is with your computer, or to show the error message you are receiving. This is much eas...
Technical support is often subdivided into tiers or levels, in order to better serve a business or customer base. For efficiency, Touch Support's technical assistance is divided into three distinct levels, each of which is associated with different tasks ...